Case Pintos

Pintos obtained a new ERP and financial management system as well as an integration solution from Digia. ”We needed a uniform tool that serves the sales department as well as production. Our adopted system must be up-to-date and reliable as well as adaptable to business requirements. We were also looking for cost benefits,” says Misma Silfver, development manager.

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Solution benefits

  • Real-time data management
  • Improved customer service
  • Quick implementation
  • Configuration of custom jobs directly in the system
  • System flexibility and user friendliness

Pintos, a manufacturer of reinforcements and nails for the construction business, obtained a new ERP and financial management system as well as an integration solution from Digia. The creation and commissioning of the new ERP system took place quickly in around half a year. This project began in July 2005 and the sales features of the system were in use by December of the same year. The entire system was commissioned in February 2006.

”We needed to make a rapid replacement investment in a new system, since the previous one had reached the end of its life. We also wanted to retain the advantages of the previous system while expanding it to serve our future needs,” explains Pintos development manager Misma Silfver.

Directly from sales to job queue

Pintos is a family business that employs around 130 people and manufactures reinforcement and binding meshes, ribbed bars, nails and reinforcement products. Some products are custom-constructed in accordance with customer needs. The new ERP system enables the direct configuration of special products in the system.

”The configuration of custom products, in particular, saves us a lot of work, since finished work instructions can be delivered directly to production during the sales phase,” explains project manager Anu Pitkänen of Digia. ”This eliminates the in-house hassle of having to call various people in production. Routines and processes become simpler and quicker.”

The centralised and integrated system improves the operating models of the company, since the same information is available to all users in real-time. When the sales department has obtained an order, other departments can evaluate and process it. The sales department, on the other hand, can monitor which phase the job has reached and when it is available.

”We must make sensible investments”

”We needed a uniform tool that serves the sales department as well as production. Our adopted system must be up-to-date and reliable as well as adaptable to business requirements,” says Misma Silfver. ”We were also looking for cost benefits. We are a rather small business and we do not have a huge IT department. We must make sensible IT investments that support our business operations.”

Currently, the system has around 40 users. ”The job queue and entry display are very useful, and they are used during all phases, starting right from the plant floor,” stresses Anu Pitkänen. ”Moreover, the system displays outgoing logistics data, by means of which the dispatch centre employees can monitor information on outgoing deliveries.”

Target status as the guiding light of projects

Digia implements comprehensive ERP solutions for manufacturing industry and small and medium-sized businesses. The basis for these solutions is provided by the ERP and financial management system Digia Enterprise that is often expanded with the integration solution Digia iSuite. These products are used by Pintos as well.

If necessary, the solution can be complemented by means of hand-held terminal or online shop solutions that are integrated with the main system. ”Prior to the delivery project, we help our customers to analyse their current status and set a target status. We then configure the system in such a manner that it supports and improves their business operations,” says manager Tapio Niinikoski of Digia.

”We offer solutions that are suited to Finnish companies. We know the business environment and have selected the segments of the market in which we have profound industry expertise,” Niinikoski states. ”At Digia, R&D sits next to project sales. There will never be a situation in which a customer’s problem cannot be solved.”

Support close at hand

After implementation, projects are moved to the help desk providing support services and training. Co-operation continues in line with the customer’s needs with regard to the Pintos project as well. ”We have implemented small changes along the way and resolved the normal questions relating to support services. Personal service is our forte,” opines Anu Pitkänen. ”We hold meetings on a regular basis while monitoring the situation.”

Misma Silfver from Pintos believes that the system’s development will continue, taking its natural course. ”In addition to our existing EDI connections, we would like to convert our customer and partner connections into electronic ones on an even broader basis in the future.”

Applied technology

Contact Us

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Harri Mikkonen
Sales Manager
Tel.+358 50 372 6442
harri.mikkonen@)digia.com