Efficiency and competitive edge through better membership services

Improved efficiency and membership services are among the key goals of associations. As ways of enhancing efficiency, more-modern information systems and process automation are in demand. In addition, trade unions and unemployment funds are increasingly competing for members. The new generation of members requires well-designed, modern services delivered through multiple channels.

Digia solutions modernise internal processes and membership services

Digia helps associations to improve their efficiency and services. It does this by providing backroom systems covering membership management and payments, plus a wide range of additional functionality. Examples of additional functionality, integrated into backroom systems, include electronic services for members and active groups, such as shop stewards and departments or associations.

Digia has been providing solutions for trade unions, unemployment funds and other associations for over 15 years. As a trusted, long-term partner of these organisations, Digia maintains and develops their systems. The firm also offers complete service packages enabling efficient system use. Customers particularly value Digia’s in-depth understanding of the sector.

Digia is the market leader in providing membership management systems for trade unions, and payment systems for unemployment funds. Many of Finland's largest associations rely on solutions developed by Digia. These organisations include trade unions and unemployment funds for the public and welfare sectors (JHL), the service sector (PAM), health and social care professionals (TEHY), salaried employees (Pro), and education (OAJ/OPETK), as well as the YTK Unemployment Fund.